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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Redditt

April 7, 2026

5  out of  5
rating by Amber Redditt
"Agent was very friendly and she explained my life insurance policy for my kids and I."
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Jamie Marshall

April 6, 2026

5  out of  5
rating by Jamie Marshall
"Love working with Terhonda Marshall she found the best life insurance policy for me in my kids"
We responded:
"Jamie, protecting you and your family with life insurance is at the heart of what we do at our agency. We truly believe it’s one of the most important gifts you can give to your loved ones and I’m so pleased Terhonda and our team could help. Thank you for taking the time to give her a shoutout and our agency a 5 star review! Best, Kimberly "
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Vibes with Mya

April 6, 2026

5  out of  5
rating by Vibes with Mya
"It was a pleasure working with Terhonda! She was very patient and explained everything very well! Very nice and kindhearted!"
We responded:
"Mya, educating our customers is one of the most important parts of how we conduct business. And dealing with kind and patient insurance professionals should be expected! I’m so pleased that you felt taken care by Terhonda and our team and appreciate your 5 star review of our agency. Thank you! Best, Kimberly "
Profile photo of Payton “Bea” Milazzo

Payton “Bea” Milazzo

March 28, 2026

5  out of  5
rating by Payton “Bea” Milazzo
"I recently renewed my renter’s insurance and decided to explore other options. I have no doubt that choosing State Farm was the right decision. Not only did I switch my renter’s insurance, but I also moved my auto insurance and added a second life insurance policy—while benefiting from significant savings. It was truly a pleasure working with Kirsten Taylor and Kristen Bleakley. Thank you both for your hard work, professionalism, and for making the entire process smooth and effortless."
We responded:
"Bea, I absolutely LOVE your testimony! Welcome! Switching insurance can be intimidating but with professionals like Kirsten and Kristin, it’s seamless. And more coverage for a better price, it’s a win win. I’m so pleased you are with us and appreciate the shout out to these great agents and the 5 star review of our agency! Best, Kimberly "
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Ro Moore

March 27, 2026

5  out of  5
rating by Ro Moore
"We’ve been insured with the Long-Wilcox agency for quite some time with having auto insurance to life insurance. We purchased our home in 2011 and purchased home owners insurance with another company so we switched our auto and bundled it with the new insurance company. Since the beginning of 2026, Sally Songy has been a great blessing to my family and I, from answering life insurance questions to most recently(Feb 2026 and this week of March 2026) transitioning our home and auto insurance to the Long-Wilcox agency. Sally made the transition from our previous insurance company to the Long-Wilcox agency a breeze and VERY seamless. Any questions we had concerning home owners and auto coverage, from the amount of coverage needed to deciding to make the company switch, Sally answered and/or explained. We are so very grateful for Sally’s knowledge and exceptional customer service with this transition! Thank you Thank you Thank you!!"
We responded:
"Rochalette, your testimony is why we do what we do! We are so incredibly excited to have you back in our agency and with State Farm. We don’t take your trust in us lightly and customers choosing to return says and means a lot to us. I’m so glad Sally made it seamless and easy, that is Sally, and we are grateful to have her AND you. :) Welcome back! Best, Kimberly "
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Hollie McKinney

March 27, 2026

5  out of  5
rating by Hollie McKinney
"Amy Silvio with Long Wilcox Insurance is the absolute best!! I cannot recommend Amy enough! I have been a loyal customer for as long as I’ve been driving, and now she takes care of my own kids' insurance, too. That kind of trust isn't easy to find. Amy is consistently looking out for us, finding the absolute best options for our needs rather than just making a sale. She has the best personality—always professional, yet makes you feel like family. I know I can rely on her always. Five stars!!! ❤️"
We responded:
"Hollie, thank you so much for your thoughtful review of Amy and our agency! It means the world to us to have your trust through the years-and now with your kids as well! Amy truly cares about the customers she works with and our agency prides itself on education and care, versus a quick sale with no service after the sale, when you need us the most. Thank you for being a part of the Wilcox family, we are grateful for you! Best, Kimberly "
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Sharika Leggett

March 27, 2026

5  out of  5
rating by Sharika Leggett
"I recently obtained life insurance through State Farm and had a very positive experience working with Terhonda Marshall. She was polite, knowledgeable, exceptionally patient and was able to answer all of my questions thoroughly. I am very pleased with my decision to choose State Farm for my life insurance needs and to have had such an excellent person to assist me."
We responded:
"Sharika, we are so pleased you had a wonderful experience working with Terhonda and our agency. Educating our customers on the need and value of Life insurance is at the core of what we do everyday. Thank you for trusting us to protect what matters most, you! Best, Kimberly "
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Chase James

March 13, 2026

5  out of  5
rating by Chase James
"Sally was fantastic! Super helpful and made the process so easy. Very happy that I switched!"
We responded:
"Chase, we are too! Welcome to our agency! Switching can seem intimidating, but with agents like Sally, it’s super easy, comprehensive and provides more then just savings. Thank you for trusting us and for taking the time to give Sally a shout out and our agency a 5 star review! Best, Kimberly "
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Mary Bourgeois

March 6, 2026

5  out of  5
rating by Mary Bourgeois
"Cherie was very pleasant and answered all my insurance questions with patience."
We responded:
"Thank you Mary for your feedback on team member Cherie and our agency! We value your business greatly and take educating and providing excellent service to customers seriously. Thank you allowing our agency to serve you and all of your insurance needs! Best, Kimberly "
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T

February 27, 2026

5  out of  5
rating by T
"I have been with State Farm for years and Amy is always so helpful!"
We responded:
"Thank you for the 5 star review and shout out to Amy, our office manager and amazing agent! She has been serving our customers for over 20 years and we are so grateful to have her and YOU. We do not take your loyalty and trust in our agency lightly, THANK YOU. We are here when you need us! Best, Kimberly "
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Nolan Brown

February 26, 2026

5  out of  5
rating by Nolan Brown
"I’ve had an excellent experience working with Sally Songy at State Farm. She helped me seamlessly transition my auto insurance from Progressive and my homeowners insurance from Allstate, making the entire process smooth and stress-free. Sally was especially helpful during a recent car accident my fiancée and I went through. She was responsive, supportive, and made sure we understood every step of the process. She also assisted us with adding a new vehicle to our policy and made everything quick and easy. Sally is professional, knowledgeable, and truly cares about her clients. I highly recommend her to anyone looking for outstanding service and support with their insurance needs."
We responded:
"Nolan, your testimony truly means so much and we appreciate you taking the time to share your experience with us. We are so pleased Sally made switching seamless and was there for you when you really needed us, after the sale! Having the support you need during an accident is priceless. Welcome and thank you and your fiancée for your trust in our agency! Best, Kimberly "
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Papa Joe

February 23, 2026

5  out of  5
rating by Papa Joe
"Sally was super helpful and transparent while quoting us auto, home, and flood insurance!"
We responded:
"Thank you Paige for trusting Sally and our agency with all of your insurance needs. Price only goes so far without transparency and integrity, two things we truly value in our relationships with our customers. So pleased we could save you money and gain you as a customer. Please reach out if you need anything at all! Best, Kimberly "
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Darryl Bourgeois

February 18, 2026

5  out of  5
rating by Darryl Bourgeois
"Cherie was an excellent help to me and always with a smile on her face. We will be back to see that smiling face."
We responded:
"Love this, Darryl! A smiling face and a helping hand goes a long way in taking care of people! I’m so pleased Cherie was able to assist you and that you’ve chosen our agency for all of your insurance needs. We are so grateful for you! Best, Kimberly "
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Beverly Payton

February 16, 2026

5  out of  5
rating by Beverly Payton
"Andrea was wonderful!"
We responded:
"Thank you, Beverly for your kind and appreciative words about team member Andrea - we think so, too!!! Our family is so grateful for your business and trust in our agency - thank you! Kimberly "
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Vera Bean

January 30, 2026

5  out of  5
rating by Vera Bean
"I have been working with Amy at Kimberly Wilcox for about 20 years. I have auto ans home owners at the state farm in gonzales. call for a quote"
We responded:
"Vera, thank you so much for the shout-out, but most importantly, your auto and home insurance for over 2 decades! It means so much to me, my family and my team. You are why we do what we do and we will be here for you for decades to come!!!! Best, Kimberly "
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Jodie Roberts

January 30, 2026

5  out of  5
rating by Jodie Roberts
"I have worked with Sally on multiple quotes and she is always extremely responsive and helpful. In the end I was able to move my family's auto insurance to State Farm and save a lot of money in the process!"
We responded:
"Jodie, we are so glad to hear that Sally and our agency wad able to provide real savings for you, coupled with quality and responsive service. That is music to our ears!! Thank you for taking the time to provide this awesome feedback and for the 5 star review. Most importantly, thank you for your business. We are here for you when you need us! Best, Kimberly "
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Blake K

January 30, 2026

5  out of  5
rating by Blake K
"Kristin was so helpful and helped me save money on my home/auto insurance!"
We responded:
"Thank you, Blake for sharing this awesome feedback! We are so glad to have you! Saving our customers money, while providing great service, is what Kristin and our team work hard to do everyday. Please reach out if we can help you in the future. Best, Kimberly "
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Harlene Causey Voclain

January 29, 2026

5  out of  5
rating by Harlene Causey Voclain
"I was looking for a homeowners quote when I contacted Kimberly Wilcox's agency over a year ago. At the time my parish wasn't being insured by State Farm. I spoke with Sally Songy and she said she'd keep my number and reach out to me when/if that changed. I forgot about it, but recently Sally called me to notify me they could insure me now if I was still interested. I was so pleased she called and I switched both my homeowers and auto insurances. It was such an easy process and with Sally's help I saved thousands! Highly recommend!"
We responded:
"This is fantastic news, Harlene!!! Insurance in Louisiana changes frequently and it is so important to me and my team to keep people up to date on cost savings opportunities. Often these opportunities come with even better insurance coverage for your home and auto and fantastic customer service like you experienced with Sally. I am so pleased that we could help and welcome you! Thanks for taking the time to provide this amazing feedback and for the 5 star review!!! Best, Kimberly "
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Valerie Hilliard

January 23, 2026

5  out of  5
rating by Valerie Hilliard
"I received the special service of 3 members of the state farm team was so helpful n very patient everything was resolved n I felt 💯 percent better at the end of my visit ❤️ 😀"
We responded:
"Special service is our specialty! I’m so glad you felt the care and concern, Valerie and that your concerns were addressed to your satisfaction. Thank you for taking the time to say so and give our agency a 5 star rating. We are here for you when you need us! Best, Kimberly "
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kayla champagne

January 8, 2026

5  out of  5
rating by kayla champagne
"They definitely help me get a lower car insurance saving me so much money and was super helpful at answering all my questions."
We responded:
"Thank you, Kayla for your feedback! We strive each day to help people get the right coverage for less money. Added bonus: we really do care and want to help. Thank you for trusting us with your auto insurance for allowing us to serve you! Best, Kimberly "
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Gerald Peno

January 5, 2026

5  out of  5
rating by Gerald Peno
"Cherie was extremely patient and helpful with my claim process. Such a great office to do business with."
We responded:
"Gerald, it is so important to hear from our customers about their claims experiences and we are so pleased to have been helpful though this process. As the agent, we want to assist our customers as best we can, along side our claims partners, ensuring a positive experience. Thank you for trusting us and allowing us to serve you. Cherie, myself and our entire team are grateful for your business! If you need anything at all, please never hesitate to reach out to us. Best, Kimberly"
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Tempest Edwards

December 23, 2025

5  out of  5
rating by Tempest Edwards
"Jordyn Dubois provided outstanding customer service. She was sweet, patient, and very knowledgeable, and truly went above and beyond to help me.Wilcox State Farm is lucky to have her!"
We responded:
"We couldn’t agree more, Tempest! Thank you for your feedback on Jordyn and our team! We are lucky to have YOU, and appreciate your business! We look forward to servicing all of your insurance needs for years to come! Best, Kimberly "
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Andrea Penalber

December 9, 2025

5  out of  5
rating by Andrea Penalber
"Awesome office, love the people."
We responded:
"Amen to that, Andrea! Thank you for being a HUGE part of why we do what we do and how we do it…with care and compassion! Best, Kimberly "
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Lauren honore

December 9, 2025

5  out of  5
rating by Lauren honore
"I went into finding insurance with no expectations and Drury gave me some great options that’s works with my family and I! Will be using him again for all future insurance inquiries."
We responded:
"Thank you Lauren for your positive feedback on team member Drury and our agency! We are so pleased we exceeded your expectations and were able to protect your family with the proper coverage at a price within your budget. Thank you so much your business! Best, Kimberly "
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Ashley Thibodeaux

December 9, 2025

5  out of  5
rating by Ashley Thibodeaux
"I had an excellent experience with this insurance company from start to finish. The team was knowledgeable, patient, and took the time to explain my options clearly without pressure or confusion. They were responsive, professional, and genuinely cared about finding the best coverage for my needs. The process was smooth, transparent, and far less stressful than I expected. It’s refreshing to work with a company that values integrity and customer service. I highly recommend them to anyone looking for reliable and trustworthy insurance."
We responded:
"Just WOW! Thank you, Ashley for your amazing feedback on your experience with our agency and team! No pressure, ever, coming from us. We care and we truly want what is best for you and your families insurance needs. Thank you for trusting us and for the opportunity to serve you! Best, Kimberly "