State Farm® Insurance Agent Kimberly Wilcox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Hall
August 28, 2026
5
out of
5
rating by Joe Hall
"Worked with Mrs. Amy S. absolutely the best insurance agent around! saved me money, gave me great insurance. She was able to bundle all my vehicle's, motorcycles, boat, and my house all together saved me a bunch of money on all of it. she calls and speaks with you not just having to deal with some random person or automated system. If you need insurance Call the Kimberly Wilcox agency and speak with Mrs. Amy S. and you will for sure be pleased!!"
We responded:
"Wow, Joe, what a wonderful review! Amy is truly one of the best and takes such pride in personally caring for the people she works with. We’re proud that when our customers call, they reach a real person who knows them and genuinely wants to help. I’m thrilled Amy was able to bring all of your insurance together, find you great coverage and save you so much money in the process! Thank you for recognizing Amy and for recommending our agency so enthusiastically. We are so happy to have you with us! Best, Kimberly"
Raheem Seals
August 27, 2026
5
out of
5
rating by Raheem Seals
"Terhonda was very friendly, helpful and knowledgeable. She made it a smooth process and easy to understand. I’m very satisfied with my policy and feel much better knowing my family has added financial protection for the future, after just leaving a funeral I am very comfortable with my decision. I would definitely recommend their services to anyone looking for life insurance."
We responded:
"Raheem, first and foremost, please accept my sincere condolences during what I know must be a difficult time. Thank you for trusting Terhonda and our agency with something as important as protecting your family’s future. Terhonda truly cares about the people she works with, and I am so glad she made the life insurance process comfortable, smooth and easy to understand. Thank you for recognizing her with such a thoughtful review and for recommending our agency to others for life insurance. We truly appreciate you.
Best, Kimberly "
Carla Lewis
August 20, 2026
5
out of
5
rating by Carla Lewis
"Where do I start!? A good friend of mine shared Sally’s info with me while walking this morning. I sent an email and received a call. Quotes for both home an auto ins were sent out almost immediately. But that’s not the best part, she took the time to go through each component of the policy with me, exposing things missing and what I was overpaying for. I’m now bundled with State Farm with amazing rates and she took care of everything. All I have to do is call and cancel the others. What started as a morning walk has lead me to savings. Thanks Ms. Sally for your patience and professionalism and a huge thanks to Rasha for the referral 🙌🏾"
We responded:
"Wow Carla, this made my day and Sally’s, too! We are so pleased to have you in our agency, welcome! Sally truly cares about the people she works with and takes the time most companies won’t to explain coverages and truly understand the customers needs. Thank you for recognizing her by taking the time to provide feedback and a 5 star review of our agency. And thank Rasha for sending you our way! A referral is truly the best compliment we can recieve!
Best, Kimberly "
Paul Zedack (PaulOskarZ)
August 19, 2026
5
out of
5
rating by Paul Zedack (PaulOskarZ)
"I'm in my 6th decade of life and change doesn't happen as easily as it was a few years ago. We've been with the same home and car insurance provider for 9 years so switching brought some anxiety and quite frankly fear. Sally Songy over the phone instantly put that anxiety to rest. She took charge, educated us without speaking down to us, was patient, professional and friendly; we felt like we were being cared for by a trusted relative. There is zero doubt in our minds that she is looking out for us. She can have all the virtual hugs and pizza she wants."
We responded:
"Paul, virtual pizza and hugs!!! 🙌🙌
What a wonderful sentiment and review for truly one of the best. Sally is a consummate professional who truly cares for our customers. Thank you for recognizing the level of care she displayed during this not always seamless, change.
We are so grateful for the opportunity to serve you and will continue to be here when you need us. Welcome to the family! Best, Kimberly "
Kim Harrison
August 13, 2026
5
out of
5
rating by Kim Harrison
"Very patient and professional and met all my needs"
We responded:
"Kim, thank you for your 5 star review of our agency! Insurance can be confusing and overwhelming and we are so pleased to know we met all of your needs in a professional, patient and caring manner.
We are grateful for the opportunity to serve you - thank you for trusting us with your insurance needs! Best, Kimberly "
Tiffany Mitchell
August 13, 2026
5
out of
5
rating by Tiffany Mitchell
"I have been very happy with State Farm for over 23 years. Terhonda Marshall has helped me choose the correct coverage for our new home and updated our car insurance. Working with the Kimberly - Wilcox team has always been pleasant and easy. I highly recommend State Farm and the Kimberly- Wilcox team."
We responded:
"Tiffany, you’ve been a loyal customer for decades and I’m so grateful for your trust in me, my team and for allowing us to serve you! Thank you for letting others know with a 5 star review and your recommendation.
It’s the best compliment we could receive!
Best, Kimberly "
K Penalber
August 4, 2026
5
out of
5
rating by K Penalber
"Mrs Andrea is wonderful."
We responded:
"To know her is to love her her! Andrea and our team truly care for others and ensure what matters most is protected. Thank you Kade for the shout out and for the 5 star review, we appreciate you and your family so much! Best, Kimberly "
Brannigan Looney
August 4, 2026
5
out of
5
rating by Brannigan Looney
"Always helpful and knowledgable. Been with them for over 30yrs."
We responded:
"Brannigan, thank you for your 5 star review of our agency, but mostly thank you for 3 decades of loyalty to our family business. Just wow! Your business means so much to me, Garris and our team. We invite you in for a review of your policies and a catch up when it’s good for you.
All the best, Kimberly "
Koda Leaf
July 30, 2026
5
out of
5
rating by Koda Leaf
"Sally was very helpful, answering all my questions and was patient with me as I am a first time driver. Cant recommend her enough!!"
We responded:
"Koda, welcome to the road!
We are so glad you chose State Farm and our agency for your auto insurance needs!
Sally and our team truly care and are here for you to help navigate future needs, so please do not hesitate to reach out.
We are here for you and are grateful for the opportunity to serve you! Best, Kimberly "
Kathleen Collins
July 29, 2026
5
out of
5
rating by Kathleen Collins
"Amy is very knowledgeable, professional and explains everything in layman’s terms. I have been very pleased with her as my agent."
We responded:
"Thank you Kathleen for your 5 star review of our agency! Amy and our team believe educating our customers is what allows them to make the best decisions within their budget. We are so grateful for your trust in our agency and for the opportunity to serve you! Best, Kimberly "
Katherine K
July 17, 2026
5
out of
5
rating by Katherine K
"Terhonda was really great and helpful she made the process very easy absolutely recommend this company and Terhonda"
We responded:
"Thank you David for the recommendation of our agency and for the 5 star review!
That is the best compliment we can receive ! Terhonda and our entire team put our customers best interest above all else when we recommend various insurance options, and assist in protecting their assets and family. Thank you for allowing us to be apart of that process!
Best, Kimberly "
A Google User
July 17, 2026
5
out of
5
rating by A Google User
"Terhonda was really amazing and very helpful the process was easy & smooth because of her hard work & dedication ❤️"
We responded:
"Thank you Rickell for your 5 star review of our agency and team member, Terhonda. Insurance can be complicated and overwhelming, so we work hard to create an easy and smooth process for our customers. We are so glad you felt the difference and had a positive experience!
Best, Kimberly
"
Aisha Blake
July 1, 2026
5
out of
5
rating by Aisha Blake
"Sally was amazing! Very helpful and knowledgeable! She made this stressful process super easy for me and now I have more coverage at a great price! Thank you, Sally!"
We responded:
"Thank you Aisha for taking the time to tell us about your experience with agent Sally and our office.
More coverage, a better price and a local agent to take the stress out of the insurance process is a win win!!! Don’t hesitate to reach out if we can assist your further! Thank you for the review and your business!
Best, Kimberly "
Karl Haussmann
June 29, 2026
5
out of
5
rating by Karl Haussmann
"Andrea went above and and beyond to help help me with a State Farm claim that didn't even have anything to do with the policy she sold me. Very helpful, I highly recommend her."
We responded:
"Karl, thank you so much for taking the time to share this! At our agency, we believe that if someone calls us for help, we help—even when the issue falls outside the policies we service. Insurance claims can be stressful, and we’re always happy to help point people in the right direction. Andrea truly cares about our customers, and we’re so glad she was able to make a difficult situation a little easier. We’ll be sure to share your kind words with her. Thank you for your trust! Let us know how we can help you in the future! Best, Kimberly "
David Braud
June 19, 2026
5
out of
5
rating by David Braud
"This agency was able to offer a tremendous discount from my previous agency. Thanks to Sally she has saved me lots of money."
We responded:
"Hello David and welcome to our agency! We are grateful you have trusted us with your auto insurance and are thrilled we were able to save you money on your insurance. Sally is an experienced agent who takes care of people by educating them on the best products and rates that meet their needs. Thank you for the shout-out and five star review!
We are here for you when you need us!
Best, Kimberly "
Ana Rdz
June 17, 2026
5
out of
5
rating by Ana Rdz
"My parents are up in Louisiana and we're originally from Texas. I had a difficult time explaining to them was needed since they're a bit older and are more visual. I called Kimberlys office and I believe Andrea was her name, answered and stated they were more than happy to assist with what ever was needed! Soooo thankful individuals as such exist!!!"
We responded:
"Ana, wow, there is truly no greater compliment and it pleases me and my entire team that we were able to help you and your parents!
Andrea is compassionate, knowledgable and patient and truly cares for our customers. I’m so glad you felt taken care and heard. Thank you for trusting our agency and for taking the time to give us such a wonderful review! Best, Kimberly "
Nini Nini
June 3, 2026
5
out of
5
rating by Nini Nini
"Thank you to the State Farm team, especially Mrs. Terhonda Marshall. They have exceeded my expectations. Their team was friendly, knowledgeable, and quick to assist with any questions or concerns. Thank you so much, I highly recommend State Farm for all your insurance needs"
We responded:
"Thank you so much Anitra for your review of our office and for the feedback on your positive experience with team member, Terhonda! Your recommendation speaks volumes and we appreciate you not only recommending our agency, but mostly for trusting us with your insurance needs.
We are here for you when you need us!
Best, Kimberly
"
Claire Bullock
May 27, 2026
5
out of
5
rating by Claire Bullock
"I had an excellent experience working with Sally at State Farm. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Sally took the time to answer all of my questions, explained everything clearly, and made sure I felt confident about my coverage options.
What really stood out was her kindness and responsiveness — she truly cares about her clients and goes above and beyond to provide outstanding customer service. It’s rare to find someone who is both efficient and genuinely personable.
I highly recommend Sally to anyone looking for an insurance agent who is trustworthy, attentive, and easy to work with. State Farm is lucky to have her!"
We responded:
"Claire, thank you for your positive and detailed review of your experience with team member, Sally Songy. We are beyond blessed to have Sally on our team!
I really couldn’t have said it better and appreciate the time you spent sharing it with us. We are grateful for your trust in our agency and the opportunity to serve you! All the best, Kimberly "
Corey Brown
May 22, 2026
5
out of
5
rating by Corey Brown
"I been having state farm for a long time now. The reason I join state farm is becoming Amy Silvio reached out to me 20 years ago and shared with me what state farm insurance can help me with. Back then it was just myself. But as my family grew they have been come apart of the state farm family also. Amy has been not just my agent but I consider her part of my family because she always ask about how we are doing and making sure we have the best option with our insurance. I have also recommended friends to get state farm because they also provide great customer service. Thank you Amy for reaching out to me back then and also helping my family and friends with there needs. I appreciate all you have done.🙂
Thank you for everything,
Corey Brown"
We responded:
"Corey, what a special testimony! Your experience means so much to me, Amy and the team. You are part of our State Farm family and we couldn’t be more grateful for the opportunity to serve you!
Best, Kimberly "
Chris Fernandez
May 1, 2026
5
out of
5
rating by Chris Fernandez
"Great experience! Sally was very helpful!"
We responded:
"Thank you Chris for your review and postive feedback regarding your experience with our agency and team member, Sally. Sally not only takes the time to educate, but to ensure you get the best insurance coverage at the best price! We are grateful for your trust in us and look forward to serving you for years to come.
Best, Kimberly "
K COLORS
April 30, 2026
5
out of
5
rating by K COLORS
"Kristin B. and Andrea were very helpful and made the process of switching my insurance over very smooth!"
We responded:
"Kourtney, we love hearing that switching to State Farm and our agency was smooth and easy! Kristin and Andrea truly love what they do…taking care of people.
We are so grateful to have your trust and welcome you to the Wilcox family!
Best, Kimberly "
Frank Cushenberry
April 27, 2026
5
out of
5
rating by Frank Cushenberry
"Great People And Easy To Find A Plan For Your Needs Thanks Again Terhonda Marshall You Are The Best"
We responded:
"Love this, Frank! We always want switching your auto, home, life and even your business insurance to our agency and State Farm easy! Educating our customers on the best coverage for them at the right price is our goal every time. So grateful for the opportunity given to Terhonda and our agency to serve you! Best, Kimberly "
Gary Cornett
April 23, 2026
5
out of
5
rating by Gary Cornett
"Andrea Penalber with State Farm in Gonzales Louisiana was so friendly and very helpful with the information I requested. The call seemed more personal while she also was very professional in the information provided. Thank you Andrea!"
We responded:
"Gary, thank you for such a wonderful review of our agency and your interaction with team member, Andrea.
Andrea has been serving our customers and community for almost 30 years and prides herself on true professionalism with a good neighbor heart. We appreciate your trust in us and we are so grateful for the opportunity to serve you and all of your insurance needs!
Best, Kimberly
"
J J
April 17, 2026
5
out of
5
rating by J J
"Sally is the best, and very helpful!"
We responded:
"Thank you, Jenna for your 5 star review of Sally and our agency. We think so, too! Sally works diligently to provide the best coverage at the best price with outstanding service. We are so grateful for your trust in us for all of your insurance needs and are here when you need us!
Best, Kimberly "
Amber Redditt
April 7, 2026
5
out of
5
rating by Amber Redditt
"Agent was very friendly and she explained my life insurance policy for my kids and I."
We responded:
"Amber, thank you for your trust in Terhonda and our agency for the most important coverage you can have, life insurance. We appreciate you and are here for you when you need us! Best, Kimberly "