State Farm® Insurance Agent Kimberly Wilcox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley Tesch
October 22, 2024
"Kristin provided excellent customer service."
"Ashley, thank you for your wonderful review! I'm glad Kristin could provide you with excellent customer service. We appreciate your feedback and look forward to assisting you with any future needs. - Kimberly Wilcox - State Farm Insurance Agent, Gonzales, LA"
reagan skinner
October 15, 2024
"Highly recommend working with Sally Songy! She is extremely thorough and within hours she got us the lowest rates on 2 vehicles. We are more than pleased with her professionalism and dedication to making her clients happy! Thank you, Sally."
"Thank you, Reagan, for your wonderful review! I'm glad to hear that Sally was able to assist you so efficiently and secure the best rates for your vehicles. Her professionalism and dedication are truly commendable, and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Kimberly Wilcox - State Farm Insurance Agent, Gonzales, LA"
Lacey Millet
October 14, 2024
"State Farm and the ladies behind the scene go above and beyond for you!!! Thank you Andrea Penalber for ALWAYS going out your way to help me with all my policy’s and answering every question I have!!! 10 stars isn’t an option but 10 are well deserved!"
"Lacey, thank you so much for your wonderful review! I'm glad to hear that Andrea and our team have been able to assist you with your policies and answer all your questions. Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts. We're here for any future needs or questions you may have. - Kimberly Wilcox - State Farm Insurance Agent, Gonzales, LA"
Sarah Lachney
September 30, 2024
"We recently had the best costumer service from Sally. She was very knowledgeable which made for a wonderful easy experience with our insurance needs. Thank you Sally for a great experience."
"Sarah, thank you for sharing your experience! I'm glad to hear that Sally provided you with knowledgeable and seamless service for your insurance needs. We appreciate your kind words and are grateful to have Sally on our team. If you need any further assistance, don't hesitate to reach out. - Kimberly Wilcox - State Farm Insurance Agent, Gonzales, LA"
Johnny Nick
September 3, 2024
"They are the best"
"Johnny, our customers are the best! Thank you for trusting us with your auto, fire, business and life insurance. Taking care of customers like you is such a great honor! Thank you for taking the time to give us 5 star review! Best, Kimberly "
R.S
August 28, 2024
"I can not express the gratitude I have for Sally Songy. Sally, I am so happy to have you help make this process so smooth. Switching over was such a breeze thanks to you and your patience. You are definitely a great asset to this company with your hard work, dedication and going the extra mile for your clients. Is there someone I can reach out to because I really want your hard work to be recognized. What you do for your clients is extrodenary and again thank you for your hard work and dedication for going the extra mile."
"Elyza, we are so grateful for your business and thank you for taking the time to give our office a 5 star review and a shout out to team member, Sally Songy! Helping people save money on their auto and home insurance and providing life insurance coverage is at the heart of what we do. Sally truly is dedicated to giving each client local world class service with the ease they want and deserve! Please know we have recieved your message and communicated a very big job well done to Sally. Thank you again for trusting us with your insurance needs! Best, Kimberly "
wiser truthful
July 15, 2024
"Kristin was very nice and patient. Overall service received was great."
"Thank you so much for your 5 star review of our agency and team member Kristin! It is so important to each one of us to provide education, guidance with 100% patience! Understanding insurance and deciding what is best for you and your budget can be challenging. We are so grateful we are here and can help. All the best, Kimberly "
Kimberly Blount
July 2, 2024
"Sally was so great and helpful. She made my switch over so easy."
"Thank you Kimberly for the opportunity you have given Sally and my agency to help secure insurance that offers the right coverage at the right price. Making it easy is our goal & taking care of you, our greater goal! We look forward to being there for you in the future. Best, Kimberly "
Chavela Khan
June 26, 2024
"I just want to thank Ms. Sally Songy!!! She went above and beyond to help me with my insurance needs!!! She was so patient and explained everything so clearly to me!! I appreciate her time and kindness!! Will definitely recommend!!!!"
"Thank you Chavela for taking the time to provide us with feedback on your experience with our agency and Sally! We are so pleased that you had a 5 star experience! Educating our customers is our number one goal, along with providing the best coverage and the right price WITH amazing service. We appreciate you so much! Best, Kimberly "
Charles Willis
May 31, 2024
"Always a great experience. Very informative. I visit about every 2 months with questions. They always answer all of them. Make me feel like family. Especially Dina Nunez. She is my go to person."
"Charles, our family is so grateful for your business and loyalty over the years to not only State Farm, but to our agency as well. We love hearing that you visit often and we are able to assist you. It’s our #1 job to be your #1 resource for all things insurance! Please know how much we appreciate you! Best, Kimberly "
Ivelisse Galindo
May 30, 2024
"Mrs Dana been great all this year I enjoy coming over here she is beautiful person and she help me a lot"
"Thank you so much Ivelisse for your 5 star rating of our agency and team! Your business is greatly appreciated. We know you have a choice in insurance agencies and we are grateful to have the opportunity to work with you! Best, Kimberly"
Brittany Szczepkowski
May 30, 2024
"Wonderful to work with! Always friendly, helpful, & very thorough."
"Brittany, thank you for taking the time to provide this detailed and positive feedback of our agency and team! Our goal is to educate our customers, take our time to review coverages and answer all questions and address any concerns. I’m so glad we met your expectations! Always here to help and are grateful for your business! Best, Kimberly "
Baton Rouge Conservatory
May 13, 2024
"Our agent was pro-active and found us a better deal than we were offered elsewhere. She was able to offer clear explanations of terms and situations. Definitely recommend!"
"Thank you so much for allowing us to serve you and for your feedback regarding your experience with our agency. Education, options and making sure our customer understands their policy is what we do best! We appreciate you so much! Kimberly "
Sonya Stevens
May 10, 2024
"Wonderful service from donna dunigan. Very knowledgeable and helpful!!"
"Sonya - thank you for your 5 star review of our agency and team member Donna! You know all too well that our team works hard everyday to take care of our customer’s insurance needs and appreciate you saying so! We hope you are doing well and are grateful for you! Best, Kimberly "
Mayra J Galeas
April 29, 2024
"Dina is very sweet and helpful to me and my needs I’m so grateful for her help always 🤗🥰🙏🏼"
"Mayra, thank you for your kind words about team member, Dina. Our team cumulatively has over 200 years of being the best at being helpful, informative and willing to go the extra mile. Thanks for allowing us to serve you and show you what it means to care! All the best, Kimberly "
Matt M
April 28, 2024
"I just moved back to Louisiana after living in Florida for a few years. Kristin and the team have helped get everything situated with getting my policy moved back to Louisiana. She replies quickly and gets it done!!!!! Best part of State Farm is having the ability to work with local branches and knowing it’s getting done right !!!! Thanks!!!!"
"You said it Matt! We would add the best part of State Farm is customers like YOU! We are so honored to have helped you with this transition and appreciate your trust in Kristin and our agency to take care of all of your insurance needs. Welcome home! Best, Kimberly "
Elizabeth Sheets
April 25, 2024
"Always Awesome service anytime we call. This time we spoke with Kristen and she was very patient and through! We love Wilcox!!"
"Elizabeth, “Always Awesome” is music to our ears! We feel the same way about our customers like you! Thank you so much for your review and for the opportunity to serve you, it means a lot to me and my family! Best, Kimberly "
Amy De Garcia
April 19, 2024
"Mrs. Sally was very professional and patient. She also was able to give a good Homeowners Insurance and Auto quote we liked. Thanks to her diligence we were able to get a lower insurance for both our home and Auto."
"Thank you Amy for giving Sally and our agency the opportunity to work with you to find the best coverage that is within your budget. It does take diligence for sure and we always strive to meet our customers needs. Sally, our team and I are so grateful for you and are here for you! Best, Kimberly "
Bobbie Harman
March 22, 2024
"I had called at least eight different insurance companies comparing prices to see which one could offer me the liability coverage that I needed for a price I could afford. I was ecstatic when I spoke to Ms. Sally Songy with State Farm. She was able to quote me the best price for liability coverage AND underinsured motorists!! Including the additional coverage, I got an awesome price that was half of what the other insurance companies quoted me. Ms Songy is very polite and professional. She did not try to pressure me like some of the other agents did. She was honest and explained things clearly. I highly recommend using Ms. Songy for all your insurance needs. I’m extremely satisfied with my decision to choose State Farm. Thank you!"
"Bobbie, wow….your experience with our agency and agent Sally Songy is what we strive for with each interaction with prospective and current clients. Earning your business and having the opportunity to serve you is a pleasure and honor, thank you!! We are so glad you are pleased and are here to help you in any way in the future with all of your insurance needs! Thank you for choosing State Farm and our agency! Best, Kimberly "
Patrick Burns (Silverbolt779)
February 5, 2024
"Recently talked to Jill about a quote. Very professional and easy to talk to."
"Patrick, thank you for taking the time to review our office and provide feedback on your interaction with team member, Jill! We appreciate you allowing us to assist you with your insurance needs and look forward to being there for you in the future. Best, Kimberly "
Brandy Walker
February 1, 2024
"Kristen Bleakley is awesome she always goes above and beyond anytime I give her a call or need to add or remove an auto . If I call to ask a question she makes time to explain to me so I understand my policy ."
"Thank you Brandy for your 5 star review of our agency and for the kind words about Kristin! It’s our mission to be accessible, knowledgable and helpful any time you need us! Thank you for your business! Best, Kimberly "
2muchheat3
February 1, 2024
"Sally had helped me with my quote and didn’t gave me any troubles and answers all my needed questions."
"Awesome! Thank you for letting us know & giving our agency and team member Sally 5 stars! We appreciate the opportunity to assist you with your insurance! Reach out anytime you may need assistance, we are ready to help. Best, Kimberly "
Andrew Storms
January 9, 2024
"Easy to deal with"
"Thank you Andrew for your feedback. Words we don’t get tired of hearing! We really work hard to make switching and working with our agency easy, efficient and budget friendly. Thank you for trusting us with your business. I am grateful! Best, Kimberly "
sharon mixon
November 10, 2023
"Always great and friendly service."
"Thank you Sharon for taking the time to provide us with such positive and important feedback! We appreciate the opportunity to serve you and your insurance needs and will continue to be here whenever you need us in the future! Best, Kimberly "
Terry Cummings
October 25, 2023
"Great ratings for me at all times"
"Terry, thank you for rating us a 5 star in your book! It’s important to us that our customers are satisfied with not only price, but coverage and customer service. The trifecta of insurance satisfaction! Thank you for allowing us to serve you, we are so grateful for the opportunity! Best, Kimberly "