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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aubree Babin

Aubree Babin

September 5, 2025

5  out of  5
rating by Aubree Babin
"I am new to all insurance, and Sally was amazing. very easy to work with, helped me understand things and overall made this process very easy!"
We responded:
"Aubree, thank you so much for your review of Sally and our team! We work each day to make becoming an auto, home and life insurance customer at our agency a breeze. We are grateful for your business and look forward to helping you in the future! Best, Kimberly "
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Dawn Irwin

August 31, 2025

5  out of  5
rating by Dawn Irwin
"Sally was very helpful and answered all of my questions and had so much patience. Will be telling my family and friends!!"
We responded:
"Dawn, thank you so much for spreading the word! We are so grateful for the opportunity to serve you and your family and friends. Sally and our team aim to provide the best service and competitive price on auto, home, life and business insurance. Taking care of our customers is at the center of what we do! Thank you thank you! Best, Kimberly "
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Jennifer Bleakley

August 18, 2025

5  out of  5
rating by Jennifer Bleakley
"I love working with Kristin, she is fast to respond and is always looking out for my client's best needs. Thanks for being amazing!"
We responded:
"Thank you, Jennifer for your fantastic review of team member Kristin and our team! She is one of the best! Educating our clients and providing the best customer service is at the heart of what we do. We appreciate your business so much and are here whenever you need us! Best, Kimberly "
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Storm Randall

August 13, 2025

5  out of  5
rating by Storm Randall
"Been with Kimberly since she opened her door off Perkins! Never had an issue in all of those years. I could get cheaper probably but would never change! Great service from her and her staff. YOU can’t do better!"
We responded:
"Storm, it has been an absolute pleasure for my family and team to take care of your insurance needs over the years. Happy to have assisted you recently on your new vehicle’s insurance and work with you on your claim. Your business is very important to us and we are grateful for you! Your review made my entire team smile and feel like they truly make a difference! Thank you!!! Best, Kimberly "
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kennedy keith

July 30, 2025

5  out of  5
rating by kennedy keith
"Thank you, Sally, for all of the helpful knowledge you shared regarding my insurance needs! I feel so much more at ease knowing exactly what I’m paying for now and what the coverage is in detail."
We responded:
"Thank you, Kennedy! Thank you for entrusting Sally and our agency with your homeowners insurance! Being knowledge, transparent and caring is what we strive to do at each interaction. Thank you for your business - we appreciate you! Best, Kimberly "
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Lynn Kelley

July 14, 2025

5  out of  5
rating by Lynn Kelley
"My grandparents first purchased insurance from Foots Giblin when he became an agent in the 1940s. Foots provided exceptional service to his customers until the day he retired, and Kimberly Wilcox has carried on that legacy ever since. While customer service today often doesn't compare to that of past generations, Kimberly and her team are a rare exception. Every time I call her office, her staff is incredibly knowledgeable and takes the time to explain things I don’t fully understand. Many people talk about finding cheaper insurance, but the peace of mind that comes with the outstanding service and expert guidance from Kimberly Wilcox’s team is truly priceless. Thank you, Kimberly and team, for continuing a tradition of excellence and care!"
We responded:
"Lynn, I’m not sure I can adequately express how much your experience and kind words mean to me and my family. It was a huge task taking over for Foots and it was always my goal to uphold his legacy. To know that your family have been a part of this process and are pleased, means the world! Thank you for the opportunity given to me 25 years ago and for that same opportunity today. It is my, my team and my family’s privelage to serve you! Thank you so much, Lynn! "
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Abby Lestage

July 1, 2025

5  out of  5
rating by Abby Lestage
"Such a wonderful group of people at this State Farm location! Everytime I walk through the door I am greeted with a warm hello and smiles."
We responded:
"Abby, I couldn’t have said it better! It is so important to me that my team are knowledgeable in all lines of insurance, auto, fire, business and life insurance, BUT just as important that they are kind, friendly and responsive. Thank your review and for your family! Best, Kimberly "
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Sam Bridges

May 29, 2025

5  out of  5
rating by Sam Bridges
"Beyond Grateful! In this day of uncertainty, you have to step back and acknowledge there are universal forces of God and many work for this agency, none less than Sally S. Unbelievable assistance and determination to work the system for a client with a pending nonrenewal. Beyond determined, We are truly thankful. Still shaking my head in gratitude as I acknowledge support and solutions to end this situation. Thank you Thank you. Sam B and Julie V"
We responded:
"Sam and Julie, my family, Sally and team are beyond grateful! Grateful for the opportunity to serve you and this community, to be there for you and not give up when taking care of you and our customers. Thank you for taking the time to share your experience publicly - it means so very much. Know that we are here for you anytime. We look forward to assisting you in the future! Best, Kimberly "
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Denise Vige

May 23, 2025

5  out of  5
rating by Denise Vige
"Jill is the best! She will answer all my questions and she is always very helpful! I am lucky to have her as my agent!"
We responded:
"Thank you, Denise! I'm glad to hear that Jill has been so helpful and responsive to your questions. We truly appreciate having her as part of our team. If you ever need further assistance, don't hesitate to reach out!"
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Kathryn Gilliland

May 14, 2025

5  out of  5
rating by Kathryn Gilliland
"Dina has always been the most kind and helpful!"
We responded:
"Thank you, Kathryn! I'm glad to hear that Dina has been so kind and helpful. We're grateful to have her as part of our team. If you ever need assistance or have questions, feel free to reach out to our office."
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Mamie Williams

May 5, 2025

5  out of  5
rating by Mamie Williams
"I’ve been a State Farm customer for many years. The staff is always awesome"
We responded:
"Thank you, Mamie, for your continued support over the years! I'm happy you love working with our team. We're here for any of your insurance needs, so feel free to reach out anytime!"
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Donna Dunigan

April 24, 2025

5  out of  5
rating by Donna Dunigan
"Wilcox Insurance Agency is a Super company to work for. Great auto, home and Life insurance available to fit your needs. Definitely give them a call!!"
We responded:
"Thank you, Donna, for your wonderful feedback! I'm happy to know that our auto, home, and life insurance options meet your needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Sylvia Palmer

April 10, 2025

5  out of  5
rating by Sylvia Palmer
"Love my Wilcox agency!!"
We responded:
"Thank you, Sylvia, for your wonderful feedback! I'm so happy to know that you love our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Lamont Lewis

Lamont Lewis

April 9, 2025

5  out of  5
rating by Lamont Lewis
"Awesome service"
We responded:
"Thank you, Lamont, for your kind words! I'm glad you're happy with the service. If you ever have any questions or need assistance, feel free to reach out."
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bobby sutton

April 1, 2025

5  out of  5
rating by bobby sutton
"Thank you for your help with getting my insurance set up, Sally."
We responded:
"Thank you, Bobby, for your feedback! I'm happy to know that Sally was able to assist you with setting up your insurance. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Ken O'Neal

Ken O'Neal

March 21, 2025

5  out of  5
rating by Ken O'Neal
"This is my first time dealing with State Farm. Jill was able to get me setup with Homeowners, Auto and Umbrella coverage. I am very pleased with the service that Jill has provided for me. She has been great to work with. Looking forward to a long term relationship with State Farm. Thanks Jill"
We responded:
"Thank you, Ken, for sharing your experience! I'm happy to hear that Jill was able to assist you with your coverage. It's wonderful to know that her service met your expectations. We look forward to supporting you with your insurance needs for many years to come. If you have any questions or need further assistance, please feel free to reach out!"
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Quinn Campbell

March 20, 2025

5  out of  5
rating by Quinn Campbell
"Ms. Dina was really helpful and answered all my questions thoroughly. She was very kind and had all the paperwork ready and all good to go."
We responded:
"Thank you, Quinn, for sharing your experience! I'm happy to hear that Dina was able to assist you effectively and provide all the necessary information. Her dedication to having everything prepared is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Slnclone

March 12, 2025

5  out of  5
rating by Slnclone
"Amazing service, been long term customer and my insurance costs are better than most people I work with."
We responded:
"Thank you so much for your kind words! I'm happy to know that you've been with us for a long time and are satisfied with your insurance costs. It's wonderful to hear that our service stands out among your peers. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Cole Lambert

Cole Lambert

March 12, 2025

5  out of  5
rating by Cole Lambert
"Always super helpful and friendly! Dina is a rockstar."
We responded:
"Cole, your review is so appreciated! It’s so important to me that our customers feel well taken care of by professional, friendly and experienced team members! So grateful for the opportunity to serve you! Best, Kimberly "
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Theresa Adams

March 6, 2025

5  out of  5
rating by Theresa Adams
"Very friendly and helpful !!!"
We responded:
"Thank you, Theresa, for your wonderful feedback! I'm glad to know you found our service friendly and helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Yvonne Abbott

March 5, 2025

5  out of  5
rating by Yvonne Abbott
"Love our agent!! Dina is always very helpful in all our insurance needs!!"
We responded:
"Yvonne, thank you! Your positive feedback means a lot to us. Dina is a fantastic asset to our team, and we’re glad she was able to deliver for your insurance policies. "
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Yesenia Schutz

February 25, 2025

5  out of  5
rating by Yesenia Schutz
"Best customer service very knowledable. Jill Marabella is the best!!"
We responded:
"Wow, thank you Yesenia for the awesome feedback on our agency and team member, Jill! We are dedicated to providing the BEST service to our customers! Thank you for the opportunity to be your insurance agent! Sincerely, Kimberly "
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fitzgerald warmsley

February 17, 2025

5  out of  5
rating by fitzgerald warmsley
"Great office to deal with. Cherie is always friendly and service with a smile."
We responded:
"Thank you, Fitzgerald, for your kind words! I'm delighted to hear that Cherie's friendly demeanor and service with a smile made your experience a positive one. Our team is here to assist with any of your insurance needs, so feel free to reach out anytime!"
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Flossie Hartman

February 7, 2025

5  out of  5
rating by Flossie Hartman
"Sally Songy was able to bundle us homeowners, and 2 auto policies for a great deal! I was able to have everything done within 20 minutes. So so thankful for the savings/bundles/discounts she was able to get for us! 10/10 recommend!!!"
We responded:
"Thank you, Flossie, for sharing your experience! I'm happy to hear that Sally was able to assist you with bundling your policies efficiently. It's wonderful to know you appreciated the savings and discounts. If you have any questions or need further assistance, feel free to reach out anytime!"
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H Curry

February 2, 2025

5  out of  5
rating by H Curry
"Kristin is always very helpful and has amazing customer service. I felt heard and my needs were met."
We responded:
"Thank you for sharing your experience! I'm glad to know that Kristin made you feel heard and met your needs. Our team is dedicated to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out anytime!"